Out of the Woods

This was the headline in a Financial Post editorial written by Hollie Shaw:

Love It or Hate It, Nike’s Ad Got Noticed

The sub-head: Widespread reaction means ad worked, executives say

Really?

I have a lot of respect for Hollie Shaw and I am sure her reporting is accurate. I also swore to myself way back when that I would not weigh in on the whole Tiger thing on the basis that enough ink had already been poured into the sea of Tiger Woods reporting to keep the Titanic afloat. But the premise that noise for noise’s sake is a good thing bears discussion.

You all know about the commercial. Trading in on the dead father’s memory and the respect in which that memory is held. A cut and splice job assembled to set the stage for the son’s redemption. A swirl of publicity ensued in the wake of the ad’s appearance. Some decried it for being in bad taste. Others, including a goodly number in the advertising industry said that bad taste or not, the commercial wouldn’t hurt Nike a bit. Indeed, they surmised, all that publicity would be a boon for a company that seen its golf sales decline 11% in 2009.

“If I were the marketing guy at Nike the day after that ad ran, I’d be a pretty happy guy”, said the chief creative officer at one large at agency.

Why?

In the bad old days, that mantra was a variation of the line usually attributed to master showman, P.T. Barnum: “I don’t care what they write about me, as long as they spell my name right.” Which is reminiscent of the classic from Mae West: “Call me anything, but call me often.” (Note: you may also find the first quote ascribed to Mae West and, another old time entertainer, George M. Cohan.) Any publicity, it was said, was good publicity.

Well, we know better now. And, somehow, I don’t see where the Nike ad is good publicity. Here’s my thinking.

1. Reflected Glory?

Nike’s promotions are celebrity-based, with Tiger Woods the centerpiece of its celebrity platform. If the ad reflects badly on Tiger Woods – and even the ad execs admit it doesn’t help polish Woods’ already tarnished image – how could it be a plus for the advertiser who clearly produced the ad to play off that image? Sorry, but ugly is as ugly does.

2. Bottom Line Contribution?

The link between Woods and Nike is well-established…and well understood by the golfing community at large. If this ad had not been aired, would Nike’s notoriety be one wit less impressive? I doubt it.

For example, none of Nike’s 2009 sales decline is attributed to the Tiger factor (if there is such a thing).

According to a survey conducted by TNS, a world leader in market research, global market information and business analysis, the scandal may have hurt Woods’ personal reputation, but not those of the brands he endorses. Respondents to a TNS survey said they had a more favourable opinion of Tiger’s brands including Nike, EA, Gillette and Gatorade (which did drop Woods but only at a point too close to the survey to have an impact).

I cannot see where this ad did Nike any good in the market or that missing out on the publicity garnered by its airing would have done it any harm.

3. The Fatigue Factor

Polls confirm that most people are tired of hearing about the Woods scandal. It was interesting…even titillating. For a while. But most now feel it’s time to move on and time to let Woods move on with his life, sympathy for Elin Nordegren notwithstanding. The ad, therefore, did nothing but keep the embers lit. It contributed to the fatigue.

Plus, frankly, the ad wasn’t that interesting. Or the production quality that good. In fact, objectively, the ad was pretty boring and, were it not for the context in which it was placed so callously, it would have been eminently forgettable.

In short, if I were the marketing guy at Nike the day after that ad ran, I wouldn’t be that happy with myself.

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2 Responses

  1. esther buchsbaum Says:

    Tiger…. I HATE Tiger – I hated the ad – I found it disturbing – creepy and insulting quite frankly – how dare they think I would/could fall for that BS was my first thought – I hated Tiger even more at this point! Now…the bad news…the fact that this creative (I use the term loosely) would result, was completely predictable. Nike has more resources than running shoes! They probably spend trillions of dollars on all kinds of research – but all it is actually is a pile of common sense and some basic instinct relative to human nature. The masses were sure to buy in! Men would go “WOW” what a guy I wanna be more like him and women would begin to “feel” the remorse and think “gee maybe he’s not such a bad guy and he was so close to his Dad and all, that maybe his death pushed him over the edge…” blah blah blah – the same excuses and emotional traps women tend to fall into. They played on human emotion and biology and it worked! Men will continue to buy sports equipment and female sales probably went up. Makes me sick but it is what it is. Nike knew exactly what they were doing – the creative was anything but original, but it was tried and true. So for the little push back they received the good FAR outweighed the bad – my humble opinion!

  2. Dave J. Says:

    You can say whatever about the ad, the situation, a fs Tiger. But it gets Nike past a tight spot in their communications. If they were going to keep Tiger, they had to do something, they couldn’t ignore the elephant in the room.

    Later the brand will be remembered for its loyalty, and the uncomfortableness will be forgotten. How many movies have we seen with the fallen star whom everyone dumps? I give kudos to Nike for doing the right thing, if poorly executed.

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